At MyFreeHostSA, we take email security seriously. To protect all clients on our servers, we strictly prohibit sending bulk, mass, or unsolicited emails from accounts hosted with us.
Bulk, Mass & Spam Emails Are Not Allowed
- Sending newsletters, promotions, or unsolicited messages directly from your hosting account is not permitted.
- Our systems monitor outgoing email activity and will automatically suspend accounts that show unusual sending patterns.
- A penalty fee of R1500.00 applies to reinstate any suspended account.
- Repeated violations may result in permanent suspension or termination of hosting services.
Why These Restrictions Are in Place
- All hosted email accounts share server resources, including IP addresses.
- If one account sends spam (even unintentionally, e.g. holiday greetings to a large list), anti-spam services can blacklist the server’s IP.
- This can cause all clients on the server to lose email-sending ability, even if only one account was at fault.
The Right Way to Send Bulk Emails
If you need to send newsletters, product specials, or announcements:
- Use a dedicated bulk email service that is designed for high-volume sending and compliant with anti-spam regulations.
- We can assist you in setting up a suitable bulk email solution if you have an opt-in mailing list.
Questions or Assistance
If you have any questions about this policy, or need help with setting up a compliant bulk email solution, please contact our support team.
We appreciate your cooperation in keeping our email services reliable and secure for all clients.
